Create a truly delightful brand and customer experience! It’s the best ways to stand out of an increasingly noisy world. To map the entire customer journey, and keep customers engaged and returning requires a lot of time and attention, and just a little creativity. ThinkTank specializes in consistently telling your story—often in unexpected ways—to keep your brand fresh and top of mind to your customers, their friends, and influencers in the marketplace. We will work with you to find the best mix of marketing strategies to get the most bang for your buck and keep your customers coming back.

Marketing Operations

“If you build it, they will come” is a fantasy.

Many of our clients have invested in professional logos, and have even worked with messaging experts to determine their positioning, but pretty pictures and fancy words only take you so far. To effectively make use of that investment means developing a clear and consistent integrated marketing plan with boots-on-the-ground execution of that strategy. That’s where ThinkTank shines. We will work with you to develop–and more importantly, execute–on a plan that will make a difference to your bottom line.

PR & Influencer Marketing

Move influencers from “unaware” to true brand evangelists.

With a long history in the national arts scene and strong connections with the media, ThinkTank can find and partner with the right people to help your story reach a much broader audience than ever before. From traditional PR (working with press, radio, and television media) to understanding important social influencers online, we can help you earn brand traction and get your story out to your potential customers – wherever they may be.

Relationship Management

Your existing customers are your most important advocates.

Whether you want to keep in touch with customers via regular email communications, create dialogs on social media, offer special customer loyalty programs or create opportunities for face to face interactions, ThinkTank can help make your current customers your best future customers.

Social Engagement

Social media is the foundation of a great customer experience.
Don’t delegate it to your high schooler or your intern.

Social media is the most important and cost-effective tool in your arsenal to engage with your existing customers, find prospective customers, and generate buzz for your brand. ThinkTank can help you get the most out of your online strategy by building a customized plan to hone in on the right conversations, and by providing day-to-day tactical support posting unique content.

Promotions & Events

Events and Promotions; the best Woo!

True engagement with your customers happens best in person. Let ThinkTank handle all the details, from pre-event planning to onsite logistics, to post-event customer interactions.

Think Tank Louisville has been an invaluable part of our national marketing efforts. Under Randy’s creative direction, our campaigns are fun, engaging, and most importantly, really resonate with our fans. We continue to grow our fan base across all platforms.

Amy Katz
TROIKA Entertainment (Marketing for On Your Feet! The Musical)